THE HERITAGE DIFFERENCE

QUALITY PEOPLE. QUALITY PRODUCTS.

Heritage fireplace has specialized in the fireplace and hearth business for over 25 years. We are the Grand Rapids leader in sales, installation and service of fireplaces, wood and gas stoves, and gas fireplace inserts. With over 30 burning display units, our professionals are available to help you plan your perfect fireplace that fits within your budget.

HERITAGE CORE VALUES

WE STRIVE TO BE EXCELLENT IN THE SIMPLE THINGS.

SAFETY
We spend time, money, and training around safety because we value the gift of life and each team member. Not profit, not production, nor progress because our people are what is most important. If we're not keeping our team safe, then it's not worth doing.

PROFESSIONALISM
We seek excellence in what we do and the services we provide.

INTEGRITY
Our Words = Our Actions. We are humble in how we approach problems. We are honest in what we say and do - every day.

RELIABLE
You can trust we will get it done - we have that reputation! We have been around since 1993 and have a legacy to uphold. The next ten years will be different than the last ten years - yet one constant is our reputation for reliability.

QUALITY
Both our manufacturing and retail products are the finest human hands can produce. Our goal is not to be the biggest or the cheapest, but instead, our focus is on long-lasting products and services at a fair price.

TRUSTWORTHY
Trust is our bottom line.

Each Heritage Fireplace job is completed using the following steps:

1

A preliminary visit to your job site (the take-off) to verify the framing of the fireplace, the height of the chimney and measure the chimney chase top for a custom sized chase pan. We determine where the gas key valve is to be installed (if needed), and to look for any unknown circumstances such as offsets or clearance problems.

2

All parts are ordered and brought to your site and installed. We will tie in the gas stub from the fireplace to your gas line if the gas line is already installed or we will leave a gas stub for your heating man to tie it into his line if we are at your site first. We also install an electric pigtail out from the fireplace for a blower system if chosen.

3

We call for the fireplace rough-in inspection.

4

After the flooring and walls are finished, you call us. At that time we come back to your site to install any options such as doors, logs, brass, etc. We touch up any minor blemishes in the fireplace finish to insure a "showroom quality" appearance. We also test fire your fireplace to make sure it works exactly as we promised.

At Heritage fireplace, we take a great amount of pride in knowing that when you work with us, you can out on the job being done timely and correctly.

We look forward to working with you and/or your company soon!

Heritage Fireplace. We're BUILDING relationships!